Using Internal and External Links

Internal vs. External Links

Your site will occasionally include links to other pages within the chapman.edu site. Adding links is the most frequent task that is used in Cascade, so it’s important to understand the differences between Internal and External links and its role in navigability and user experience.

Internal links are for pages and files within the www.chapman.edu server that you have access to in Cascade. Anchor links are also considered internal links.

External Links are for any links outside of www.chapman.edu. These include external Chapman sites that aren’t on the www.chapman server, such as http://tickets.chapman.edu, https://events.chapman.edu, etc.

Exceptions: Faculty bio pages, although they begin with www.chapman.edu, are also considered external links. Links with a query string (i.e. www.chapman.edu/…?openregion=3) must use external links.

Why Internal Links are Important

When possible, we should always be linking to Chapman-owned assets internally. Internal links are inherently managed links by Cascade CMS, meaning they are tracked when the link is updated by the system either through deletion, copy, or renaming. When we link internally, related assets to the link will be accounted for and modified with the updated link.

External links are non-managed links, which do not have this capability. For example, a link source in the form of “https://www.chapman.edu/admissions/index.aspx” is not tracked by Cascade and would not be updated in the system if the page were to be moved or renamed. This will either result in a duplicate page or a broken link that redirects to a 404: Not Found page.

In order for pages and files to be managed, they must be pointing to an asset within the system.

How to create internal and external links to website and email

Creating Internal Links

  1. Highlight the text you want to create a hyperlink for in the WYSIWYG editor. In the toolbar, click on the Insert/Edit Link icon.
  2. In Link Source, select the “Internal” checkbox and click “Choose File, Page, or Link” to navigate to the appropriate asset in the chapman directory. How to choose an internal link
  3. You may find your asset in “Recent” tab, however most times you will need to click on the “Browse” tab.  Under “Browse” use the breadcrumbs to choose a destination closest to your asset in the directory. In most cases, you will need to navigate to where your asset is from the root folder by clicking on the left-most Chapman.edu. how to browse for a fileNote: Click on the yellow folder icon to enter the folder. Select the radio button to choose the asset.

Creating External Links

  1. Highlight the text you want to add a link to and click on the Link icon in the WYSIWYG editor.
  2. To create an external link, deselect “Internal” and click the “External” checkbox.
    choosing an external link
  3. In the Link Source field, enter or paste the external URL. Make sure the URL begins with https:// .
  4. Once added, click Ok.

Linking to Email Address

  1. Follow steps 1-2 in the previous “Creating External Links” section.
  2. In the Link Source field, erase the placeholder https:// and type mailto: followed by the email address. For example, an email link for admit@chapman.edu will be mailto:admit@chapman.edu.
    email input fieldIf you forgot the mailto: tag in the link source, Cascade will alert you with “The URL you entered seems to be an email address. Do you want to add the required mailto: prefix?” Select Ok and it will be added the same way.
  3. When done, click Ok.