Overview
Cascade is the university’s content management system (CMS). Using Cascade, partners can make changes to their owned sections of the website and create new pages for their department. Submitted edits are called “workflows” which, after being submitted, are reviewed by a member of the Digital Marketing Team in SMC before being published live for public view.
Policy & Guidelines
- Your submitted workflows are subject to review and may require additional changes as recommended by the Digital Marketing Team.
- Some changes may be rejected due to misuse of page elements, design decisions or other reasons that may arise.
- View Website Guidelines to better understand the requirements to become an approved Web Contributor, as well as best practices and limitations of Cascade.
Training and User Levels
SMC offers online training for Cascade on Canvas. You can request access to the Canvas training by filling out this training request form. This training will equip you with all the tools and knowledge needed to create, manage and update webpages in Cascade. You will not be granted access to Cascade until you have completed this training.
Once you’ve been added to the course, you can find it by logging into Canvas using your Chapman credentials. If you have already gone through training and would like to review, you may view the Cascade CMS Canvas course here.
Accessing Cascade
To access Cascade, visit cascade.chapman.edu and login with your Chapman login credentials. You must complete the Cascade CMS Canvas training and be granted access before you are able to log in.
Guides and Resources
- Please reference the Cascade CMS Canvas training for specific usage tutorials
Frequently Asked Questions
Q: How do I make a change to my department’s page content?
A: Once you complete the Cascade CMS Canvas training, you will be granted access to the appropriate pages. In this training, you will learn how to make all content changes Web Contributors have access to.
Q: Can I make changes to a faculty member’s profile?
A: Changes to faculty profiles should be directed to the Office of Faculty Advancement. They can be contacted by email at facultyadvancement@chapman.edu. Once the request has been completed, please allow 24 hours for the website to reflect any changes.
Q: Why do I see “HTTP Status 500 – Internal Server Error” when I try to log in?
A: If you are seeing this message, it means that you have not been granted access to Cascade.
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- If you have not completed the Cascade CMS Canvas Training, you must do so before you can be granted access.
- If you have completed the training and still don’t have access, please fill out the SMC Cascade Support request form.
Q: What pages are able to be edited in Cascade?
A: Cascade only hosts pages within chapman.edu. Other Chapman-affiliated pages (i.e. brand.chapman.edu, digitalsignage.chapman.edu, etc.) are not editable in Cascade.
Q: Can I see examples of the different page layouts and widgets?
A: Yes! You can view all layouts and widgets available in Cascade by visiting our Cascade Modular Templates and Widget Examples page. You can click on each item and view what a complete version of that layout or widget will look like.
Q: Can I make changes to how a widget looks?
A: No. All widgets are coded with preset sizes, fonts and colors.
Q: I want to make a change to my page, but I don’t have the right access. What do I do?
A: There are some changes that users cannot make on their own, such as moving a page to a different folder or renaming a page URL. To make this change, please fill out the SMC Cascade Support request form. Once you submit this form, a member of the Digital Marketing Team will review your request and follow up.
Q: Why do I see “An error occurred: The requested asset does not exist” when trying to open a page in Cascade?
A: If you are seeing this message, that means the page you are attempting to access has been deleted from Cascade. For additional assistance, please submit the SMC Cascade Support request form.
Support and Request Pathways
- For Cascade support – Submit an SMC Cascade Support request
- For layout and widget examples – Visit the Cascade Modular Templates and Widget Examples page